Insurance that’s smarter, greener, safer
Atos’ Life Sciences Center of Excellence
Digital Decarbonization Central Government Local Governments and Cities Homeland Security Public Safety Space Defense Education
View Public Sector & Defense solutions
Olympic & Paralympic Games Sports & Major events
Download “Towards the new normal: finding a balance in the hybrid society” paper
Download the Next-generation telecoms networks brochure
Automation and Robotic Process Automation (RPA)
View Analytics, AI & Automation solutions
Collaboration Reimagined Secure Flexible Working Intelligent Care Center Digital Inclusion & Accessibility
Cloud Data Analytics & AI/ML
Read the press release >
We’re a signer of the Climate Pledge and a contributor to the UN’s Race to Zero initiative. In 2019 we offset 100% of the carbon emitted by our own data centers. And in 2020 we acquired EcoAct, an internationally recognized climate strategy consulting firm.
Delivering smart business services that harness the value of your IoT data.
Olympic and Paralympic Games Worldwide Partner
Visit the 2021 Integrated Report website
Expert Community Scientific Community Inventors’ Awards
Atos IT Challenge Atos Joseph Fourier Prize
Download the 2021 Universal Registration Document
Scaler is a worldwide start-up accelerator. It unleashes the business value of entrepreneurial innovation through collaboration among Atos technologists and 20 start-ups in all industries.
Our website uses cookies to give you the most optimal experience online by: measuring our audience, understanding how our webpages are viewed and improving consequently the way our website works, providing you with relevant and personalized marketing content. You have full control over what you want to activate. You can accept the cookies by clicking on the “Accept all cookies” button or customize your choices by selecting the cookies you want to activate. You can also decline all non-necessary cookies by clicking on the “Decline all cookies” button. Please find more information on our use of cookies and how to withdraw at any time your consent on our privacy policy.
Our website uses cookies. You have full control over what you want to activate. You can accept the cookies by clicking on the “Accept all cookies” button or customize your choices by selecting the cookies you want to activate. You can also decline all non-necessary cookies by clicking on the “Decline all cookies” button.
These are essential for the user navigation and allow to give access to certain functionalities such as secured zones accesses. Without these cookies, it won’t be possible to provide the service. Matomo on premise
These cookies are used to deliver advertisements more relevant for you, limit the number of times you see an advertisement; help measure the effectiveness of the advertising campaign; and understand people’s behavior after they view an advertisement. Adobe Privacy policy | Marketo Privacy Policy | Pardot Privacy Policy | Oktopost Privacy Policy | MRP Privacy Policy | AccountInsight Privacy Policy | Triblio Privacy Policy
These cookies are used to measure the effectiveness of social media campaigns. LinkedIn Policy
Our website uses cookies to give you the most optimal experience online by: measuring our audience, understanding how our webpages are viewed and improving consequently the way our website works, providing you with relevant and personalized marketing content. You can also decline all non-necessary cookies by clicking on the “Decline all cookies” button. Please find more information on our use of cookies and how to withdraw at any time your consent on our privacy policy.
Scottish Water partnered with Atos to upgrade its wastewater network — from deploying smart sensors to providing real-time insights such as early warnings, reducing environmental and customer impact from chokes and pollution incidents. This collaborative project will continue to evolve into machine learning approaches to maximize predictive capabilities and the value of real-time data.
Ally Gorst Product Owner – WWIN Solution Scottish Water
Treating and delivering water for more than 2 million customers is an incredible task, especially in the face of rising environmental issues. In recent years, Scottish Water has witnessed the rate of climate change and its significant impact on the environment and customer lives with environmental pollution incidents and sewer chokes.
Scottish Water understood that moving to a proactive and predictive approach would transform how it manages the wastewater network. The utility would have real-time insights to what is happening, allowing them to schedule interventions rather than just respond to events, avoiding customer inconvenience and environmental impact.
Transitioning to a smart sewer network and utilizing real-time data insights would give the utility provider control to reduce the risk of flooding and pollution incidents with real-time event notifications. Additionally, this would help Scottish Water to align with statutory regulations from the Scottish Environmental Protection Agency (SEPA). Eager to overhaul its wastewater network management systems to align with eco-friendly environmental mandates, Scottish Water selected Atos as its partner for the Wastewater Intelligent Network (WWIN) project.
Making a smart choice with Atos’s wastewater management solution
Building on a longstanding partnership, Scottish Water leveraged Atos’s expertise in the utility sector and digital transformation skills to deliver this project. One of the key suggestions from Atos was to maximize the value of an intelligent network by targeting areas for the most beneficial deployment. The installation required a phased roll-out of intelligent network technology and leveraging data from business information modelling to assign resources effectively.
Atos was chosen as the lead partner to implement the end-to-end wastewater management project. A third-party professional services firm was engaged for the physical installation, field validation and configuration. Atos also arranged the procurement and selection of the level and flow sensors. Last but far from least, Atos provided the necessary cloud integrations, system architecture, built environment and associated data processing and visualization.
The first phase included several activities that played a pivotal role in transforming Scottish Water’s wastewater network management:
The six-month pilot phase involved the rollout of nearly 300 sensors at four Drainage Operation Areas (DOAs), and the implementation of an IoT platform, data analytics and visualizations. Real-time insights from the sensors, dashboards and timely reports were instrumental in quicker deployments and clean-ups in those areas prone to flooding and choking, thereby reducing the number of incidents following the pilot phase.
In the second phase, due to start in September 2022, the solution will be scaled up to ensure that nearly 4,000 sensors are deployed across Scotland with increased capabilities added to the platform. This includes integration with existing telemetry data and the introduction of enhanced artificial intelligence and machine learning. Atos will also support the people and process change management that will be needed to transfer the intelligent network into business as usual.
“The number of stakeholders, and complexity and scale of existing processes across our organization require a high degree of consultation and cross-team collaboration. Not only did Atos steer the WWIN project successfully from end to end but also worked closely with our teams and partners to launch the pilot phase within six short months,” said Ally Gorst, Product Owner – WWIN Solution, Scottish Water.
A customer-driven and environment-focused approach with a successful outcome
The solution has positively impacted Scottish Water, its end customers and the environment, delivering results such as:
In addition, the project has led to a decrease in environmental pollution events from the network, as well as the number of customers impacted by incidents such as flooded sewers.
“The data insights from this project have already proven instrumental in helping us detect and avoid pollution incidents in the last few months. The pace of delivery has resulted in some challenges along the way, but the initiative has exceeded expectation and is delivering benefits to our customers and the environment — even in its infancy,” said Gorst.
A pump failure was to blame. But a communication fault with the pumping station left the control room unaware of the failure.
Yet, sensitive bathing water stayed safe.
The platform clearly identified the problem. From there, swift repairs prevented contamination.
July 2022: An early success of the WWIN solution
Meanwhile, a communication fault with the pumping station left the control room unaware that the pumps had failed.
Sensitive bathing water stayed safe.
The platform clearly identified the problem. From there, swift repairs prevented contamination.
Atos combines technology and industry expertise to deliver solutions for utilities across the globe — transforming water treatment and supply networks, reducing leakages, avoiding supply interruptions, improving customer experience and extending the lifecycle of assets.
Learn how smart water management from Atos can create a more sustainable water network and advance your net-zero journey.
Learn how Atos can assess your emissions, build a roadmap, and help reach your net-zero targets.
Scottish Water’s new cloud managed desktop service provides an optimized, secure employee experience.
High-quality data can enable water companies to provide better service and greater value, and achieve net-zero.